At Amar Cab Service (amarcabservice.com), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, and share your data when you use our website or booking services.

1. Information We Collect

We collect several types of information to provide a seamless booking experience:

• Identity & Contact Data: Your full name, mobile number, and email address provided during registration or booking.
• Location Data: Real-time GPS coordinates (if enabled) to facilitate pickups, calculate fares based on distance, and allow you to track your ride.
• Transaction Information: Details about your past trips, pickup and drop-off locations, timestamps, and fare amounts.
• Payment Information: While we facilitate payments via trusted third-party gateways (e.g., UPI, credit cards), we do not store sensitive card details on our own servers.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

• Service Fulfillment: To process your booking and communicate your pickup details to assigned drivers.
• Safety & Security: To verify identities, monitor rides via GPS, and prevent fraudulent activity on our platform.
• Customer Support: To contact you regarding transaction status, updates to your booking, or to resolve disputes.
• Marketing: With your consent, we may send you special offers, newsletters, or promotional updates.

3. Sharing of Information

We do not sell your personal data. However, we may share information with:

• Drivers & Partners: Necessary details (name, pickup location) are shared with the driver to complete your ride.
• Service Providers: Third parties assisting with payment processing, SMS notifications, and website analytics.
• Legal Compliance: We may disclose information if required by law, court order, or to protect the safety and rights of our users.

4. Data Security

We implement industry-standard security measures, including encryption (SSL/TLS) for data transmission and restricted access controls, to safeguard your information from unauthorised access.

5. Your Rights

Subject to applicable laws, you have the right to:

• Access & Correction: Request a copy of your data or update inaccurate information.
• Deletion: Request that we erase your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time.

6. Contact Us

For any questions or grievances regarding this policy, please contact our Grievance Officer:

• Email: amarcabservice888@gmail.com
• Phone: +91 8238725966
• Address: Heny Arcade, Dabholi Gam BRTS Dabholi Surat 395004